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This is a
history of my telephone line problems that I provided to J.B. Miller of
AT&T. I mistakely believed that AT&T would back me up with regard
to the cable failures and poor lines, being a sort of customer of Pacific
Bell as well (their local service runs off Pac Bell cable, of course).
I requested that my lines be tested by someone
other than Pacific Bell.
Note that I complained about poor service on my modem line. Less than four weeks later, I lost service on my modem line due to cable failure (9-17-97). J.B. Miller and his boss were absolutely knowledgeable about the failure, but refused to acknowledge in writing that the line had failed, and they refused to credit my account for the time it was out of service.
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