Return to First PB Page ||| Previous PB Document ||| Next PB Document
below is a gem. Mr. Resnick minimizes my problems
and implies that Pacific Bell had done me some sort of favor by replacing
its own equipment that was later said to
be faulty. But it is also my point that in this letter Resnick
insists the 2-pair buried drop was not faulty at
any time. On 11-14-96, when it suited
him, he said, "
The telephone outages on my line are documented. They are nothing to do with the wiring inside my house, and are therefore not my fault or responsibility. Come on, Mr. Resnick! (Interestingly, I later found a tag on my door informing me that Pacific Bell contractors were going to do some maintenance work on their facilities that could involve digging on my private property, saying they would just do it. I guess if they instigate the digging they can do what they please, but if I ask for reliable service, they want to charge me to repair their equipment!)
Next, unable to get even the documented facts straight, he contradicts himself in paragraphs 5 and 6. First he says no problems were found on certain dates, then he says repairs were made on the same days. According to my notes and other documents, these are the events surrounding the dates he says no problems were found:
Notice that, not only did repairs take place on the dates Resnick asserts nothing was found, but the August 3 repair took nine working days to happen there were no natural disasters; it wasn't even raining that week!
In paragraph three he clearly states that Pacific Bell cable was never found to be at fault. But Standon asserts the 2 pair drop serving the DAML was intermittently faulty. And Resnick himself told me it was faulty too in February 1997. But when I told him I wanted to record him saying that, he hung up on me. As for cable, Pac Bell technicians told me, and I have notes, that my outages were caused by cable failures; and I have been able to document quite a few more since then.
Last point: Resnick goes on to to offer me $2000 in compensation. He again offered $2000 on 2-26-97, and again, in a voice message on 3-17-97. After I complained to the PUC, Pac Bell went on to try a different approach instead: accusing me of threatening their employees with bodily harm, and withdrawing the $2000 offer.
Questions and Comments to JTR Publishing. (JTR@JagsThatRun.com)
You are welcome to visit my business website, JTR Publishing, for V-8 engine swap manuals and parts
Web Site Designed and Created by One
Source Graphics, Limited