This letter scared me -- I thought I was going to go to prison for something I didn't do. The reasonable explanation for the following letter was to cover-up the use of defective phone lines, by intimidating me from going further with my Complaint. And it worked.
According to an Attorney I hired, if I were to proceed with a Formal Complaint, I could find myself in prison. He told me the phone company will do and say anything to get a Complaint dismissed, and he warned me that the phone company could make its employees say anything, even to the point of framing me, and sending me to prison. His advice was to back off.
I received the following letter five days after getting the PUC's response to my initial informal complaint.
It should be noted that I had not Pacific Bell management
since mid-March. The compensation
offer made to me by Resnick a few months earlier seems to have been
quietly rescinded by this time, without another word about it, until 2001, after I filed a Formal Complaint. The Attorney who Answered the Complaint told me he was willing to settle for offer made in 1996.
I did complain to the PUC about this letter too. In a phone conversation with the CPUC, the CPUC told me that it received a number of complaints from consumers who were accussed of threatening phone company employees.
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