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I left a voicemail for Mr. Phason to find out if Pac Bell billed AT&T for the additional business listings for which I am charged even when my business numbers are not listed.

Mr. Phason did not answer my question, but instead reminded me that AT&T is my local carrier, and that questions about my services (including the Pacific Bell listings, which they only provide as a service to AT&T) must be directed to AT&T, because Pacific Bell cannot initiate any changes to unless authorized to do so by AT&T.

It is interesting that AT&T's Nancy Rodruguez would say in December 1998 that AT&T has "no control" over how Pacific Bell handles their listings, and that AT&T does not provide listing services except through Pacific Bell.

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