Return to First PUC Page ||| Previous PUC Letter ||| Next PUC Letter
Return to Mike and Ma Bell Page,
Back to Pacific Bell Page
Again, they do not seem to have much ability or desire to get to the bottom of things. They only report what the phone companies tell them, without questioning it or comparing it to my account of events, which I give below. But I guess it's better than being completely ignored!
A. 1. What I asked for was the dates and reasons my listings keep becoming incorrect or unlisted, e.g. 7-8-99 and 7-12-99. Also, although AT&T said I'd have to subpoena the putchase order numbers (PONs), Pac Bell wrote in September saying they got a PON from AT&T requesting a change. It shows the address AT&T gave was WRONG!
A.2.What about all the other
times my service has been shut off? Once they disconnected it
3 times in 6 weeks! A recent time was 2-2-99,
when I talked with an operatore who restored service and said it was strange
it had been cut off, "because the bill is not far enough past
due for us in a normal scenario to do that."
A.3. Why is Pac Bell still researching this issue,
rather than providing police reports? Because I never threatened anyone
and no report was filed! I reiterate the circumstances
|A.4. I do have evidence that they changed their story.|
I think this is very interesting. If you look at section
10a you will see why Pac Bell had to characterize
my calls as threatening (they could not use 10b, as I never hid
I have yet to receive a copy of AT&T's tariff, but I suspect it is the same, and that they also decided to use it to put me off, rather than to provide the service I was paying for.
AT&T also began to insist I only write to them or fax them. Later they changed this to insisting I should have always called their 800 numbers.
Again, it was not my intent to annoy and I am sure they understood thatbut they did not want to answer my questions.
back to the top
Questions and Comments to JTR Publishing. (JTR@JagsThatRun.com)
You are welcome to visit my business website, JTR Publishing, for V-8 engine swap manuals and parts
Web Site Designed and Created by One
Source Graphics, Limited