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In addition, the forms themselves state that one MUST file an informal complaint first, with all documentation! That is what I am trying to do.
CPUC has responded to few of my inquiries so far, even informally.
For the record, I include here a list of direct dialed phone calls including the single call that I made to her home number.
I was only trying to find out if she'd received a letter I'd faxed. She had called me from that number and it was recorded by my Caller ID service. I did not realize she had called me from a home number.
In her fax dated August 26, 1998 Rodriguez made a point of indicating which phone number I should use. I only called her home number one time (on August 24, 1998), and I never called that number again.
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