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The following is a chronological listing of problems with my business phone listings:
1. 05/03/97. I received a letter in the mail asking if I took COD orders; the letter mentioned that my business numbers were not listed in 411. I called 411My business listings were unlisted. The Pac Bell 411 operator told me that since I was an AT&T customer, I could not be listed in the Pac Bell 411. AT&T Executive Appeals Officer, JB Miller contacted me and told me that the listing problem was the fault of Pac Bell and that AT&T's legal department was going to go after Pac Bell for making my numbers unlisted. He asked me to sign and return a document which he had faxed to me. The document is on my web site.
2. 05/98. I received faxes requesting my business phone number. I called 411 and found out that operators were providing my business fax number instead of my business voice number. I asked Mike Bunse at AT&T to remove my fax listings. Mike Bunse replied in writing with order number to remove listings for fax numbers.
3. 07/98. A customer showed up at my house. He said he got my address by calling 411 and asking for Stealth Conversions. I called 411 and asked for listing for Stealth Conversions. Operator provided phone number as 485-9285, and as well as my home address). 485-9285 was at 1989 A Santa Rita which was a phone line I had installed at the answering service that answers my business phone. I pay to have 485-9285 unlisted.
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